Frequently Asked Questions

  • Do you repair all AC brands?

    Yes, we provide comprehensive air conditioning repair services for all makes and models. We diagnose issues like short cycling, unusual noises, and inadequate cooling.
  • What's included in VIP Club Membership?

    Our VIP Club Membership includes thorough inspections, cleaning, and efficiency optimization for preventative maintenance. This helps prevent costly breakdowns and extends equipment life.
  • Do you offer AC financing options?

    Yes, we provide financing options for complete air conditioning installation and replacement services. We also handle removal of old units and proper system sizing.
  • Can you install smart thermostats?

    Yes, we specialize in smart, programmable, and Wi-Fi thermostats with remote access capabilities. We provide both repair and replacement services for precision temperature control.
  • Do you serve Burbank homes?

    Yes, we serve Burbank along with Santa Clarita, Glendale, La Crescenta, Valencia, and Newhall for all heating and cooling services.
  • Can you fix furnace ignition problems?

    Yes, we provide expert furnace repair for all major brands including ignition failures, blower motor issues, and thermostat problems. Emergency heating repairs available.
  • Do you check for carbon monoxide?

    Yes, our comprehensive heating system maintenance includes carbon monoxide safety checks along with thorough inspections and cleaning for your safety.
  • Can you install whole house fans?

    Yes, we provide energy-efficient whole house fan installation, maintenance, and repair services. This includes ductwork installation and attic vent installation for natural cooling.
  • Do you improve indoor air quality?

    Yes, we offer indoor air quality improvement solutions including air purification systems, filtration upgrades, and ventilation enhancements to improve your home's air quality.
  • Can you seal leaky ductwork?

    Yes, we provide complete ductwork installation, repair, and sealing services. This improves HVAC system efficiency and ensures proper air distribution throughout your home.
  • Do you offer same-day or emergency AC repair in Santa Clarita?

    Yes — Ray's Heating and Cooling dispatches technicians for same-day AC repair appointments throughout Santa Clarita, including Valencia, Saugus, Canyon Country, and Newhall. When your system stops cooling during a heat wave, call to check same-day availability. Upfront pricing is provided before any work begins so there are no surprises.
  • How quickly can a technician arrive for AC repair in Santa Clarita on the same day I call?

    Ray's Heating and Cooling offers same-day dispatch for AC repair calls across Santa Clarita when availability allows. Calling early in the day gives you the best chance of securing a same-day appointment, especially during peak summer heat when demand is highest.
  • Does Ray's Heating and Cooling provide upfront pricing before starting AC repairs?

    Yes, Ray's Heating and Cooling presents upfront pricing before any repair work begins so you know exactly what to expect. There are no surprise charges added after the job is done, which is standard practice on every service call.